Hi I Like Elaine,

I believe that for a first-time credit card order over a certain amount, they will invoke this request. The exact particulars are not my department, however.

If you could provide me with your e-mail address -- the one that's used for your YesAsia account -- I can pass it to finance/customer service to see if they can help you.

You can send me the e-mail in my ezboard inbox.