OFFICIAL YESASIA.COM QUESTION THREAD - DVD/VCD/YesAsia.com Forum - HK and Asian Film - LoveHKFilm.com community - Message Board - Yuku

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OFFICIAL YESASIA.COM QUESTION THREAD

Author	Comment
Webmaster Kozo		#61	[-]
Posts: 1306 (04/10/08 21:58:31) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi partyboi247, 1) Assuming you don't live in an undeliverable area, like the Antarctic or North Korea, then YesAsia should be able to deliver directly to your house. 2) Problems with products should be directed to Customer Service, who can be reached using the "Help" link on YesAsia.com. I also suggest reading the Help FAQs regarding defective or problematic merchandise.
partyboi247		#62	[-]
Posts: 2 (04/24/08 06:47:42) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	How does money order works? Do i pay by cash and send it through mail to yesasia?
strawberrychair		#63	[-]
Posts: 1 (07/06/08 00:04:37) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi, may i know if there will be a sale yearly during certain period as I heard from someone that there will be sale round july or august usually. Is it true that there is sale and may i know when/during which part of the year would tat be? Thanks
Webmaster Kozo		#64	[-]
Posts: 1311 (07/09/08 19:47:07) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi strawberrychair, sorry I didn't get to your question earlier. Actually, YesAsia has a Summer Sale that's going on right now. It launched earlier this week, I think.
justinslot		#65	[-]
Posts: 72 (07/10/08 09:36:35) Tabloid Fodder Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Not exactly a content question--but has anybody else had any issues preordering with the new site? I ordered something last night that has a fall release and my card got charged four times for the order. Eep! (Already e-mailed customer service.) Also--it would be nice if some bright young Yesasia employee updated the Firefox search add-on--it doesn't work with the new site.
Webmaster Kozo		#66	[-]
Posts: 1312 (07/14/08 07:44:43) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	justinslot-- I'll pass along your suggestions. About the credit card, I'll ask that about it too, but they should take care of you no problem.
justinslot		#67	[-]
Posts: 74 (07/15/08 10:20:37) Tabloid Fodder Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Thanks Kozo. Yeah, an updated search tool would be great--gotta keep up with them jerks at Play Asia.
Scholar Li		#68	[-]
Posts: 1 (11/09/08 16:00:28) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hello All, Does anyone know if The Legend Of White Snake (Vol. 1-50) (China Version) Pal has eng subs? I know it does not say in the Technical Information but it is not mention the product does not have eng subs in important information. I only ask because another website lists the same product with eng and chinese selectable subs. Any help would be greatly appreciated.
Scholar Li		#69	[-]
Posts: 17 (11/10/08 19:16:28) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Update: I've emailed both Yesasia and Sensasian on the same product and they came back with two different answers. Yesasia claims that the product they carry does not have english subs per the manufacture. Sensasian claims that version they have does have english subs. I would really like to own this TV Drama, but i'm not sure if I trust buying from senasian.com. Can you really fit 50 eps on 6 discs, while all other editions have 17 discs. I question the authencity of some of the products they carry.
Scholar Li		#70	[-]
Posts: 20 (11/14/08 17:23:47) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	In note to the lovehkfilm update on blueray sale: Does anyone now if Asian Blueray has white english subs? And if US versions have the yellow subs... This is a huge factor for me in buying DVDs and before i get into blueray I want to make sure Asian verisons have white subs. thanks
Webmaster Kozo		#71	[-]
Posts: 1325 (11/14/08 18:14:40) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi Scholar Li, Sorry I didn't reply to your questions earlier. I've been sort of away from the forum, so I didn't see them. About The Legend of White Snake, I don't have an answer yet. Product info is usually accurate, but sometimes there are cases where they don't tell us about English subs and they're still on the disc. I can do a personal check, but since I'm in a different department, I can only check products every Thursday or so. That means I'll have to get back to you next week. About Sensasian, I really don't know what the deal is with their version of the product. Since it's on so few discs it's probably one of those massively compressed X-DVD or H-DVD versions, which is great for people on a budget, but bad for those who want some semblance of DVD quality. As for whether they carry legitimate products, I have similar suspicions to yours. I haven't checked them in a while, but previously I did see some anime that looked illegal on their site. As for your final question about Blu-rays, I believe Asian versions have white subtitles. I only have seen a few though, and it probably depends on the company. The HK ones that I've seen so far definitely have white subs. Again, sorry for the delay in response.
Scholar Li		#72	[-]
Posts: 25 (11/15/08 20:08:22) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hello Kozo, Thanks for the help. I hope one day TVBs "One Sword" will be released on vcd or dvd.
Webmaster Kozo		#73	[-]
Posts: 1326 (11/20/08 02:07:24) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi Scholar Li, Just checked this product: The Legend Of White Snake (Digitally Remastered Version) (Vol.1-50) (End) (16 DVD - 9 + 2 DVD - 5) (China Version) http://www.yesasia.com/gl...192200-0-0-0-en/info.html It does, in fact, have English subtitles, so the product information was incorrect. I've asked them to fix it.
Scholar Li		#74	[-]
Posts: 27 (11/20/08 18:20:29) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Kozo, thank you for the help.. It will be on my next yesasia.com shipment.
Hong Kong Dave		#75	[-]
Posts: 313 (11/29/08 05:03:17) Fresh-faced Pop Idol Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Kozo Your bit on the front page about blu-ray / yes asia / compatability got me thinking.....what HK blu-ray titles won't work on non-HK players? Is it simply a matter of region coding as with regular DVD or is there another technical issue is this instance? When I was in HK this year I swear I saw some UK releases so am coming around to the idea of blu-ray! Thanks David
Webmaster Kozo		#76	[-]
Posts: 1328 (12/02/08 02:14:17) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi Dave, good to hear from you. Blu-ray has different Region Codes than DVD. HK is Region A, along with Japan, Korea and North America, so players and discs from those areas are compatible with each other. The UK is in Region B, which should mean that they don't play most Region A discs. However, as it turns out, the majority of the discs getting released are being marked for Region A, but not actually being coded as such. In HK, many discs are getting released without a Region marking at all, and when tested are being discovered to be All Region. YesAsia is actually testing their Asian Blu-ray Discs to get accurate info on Region Compatibility. Otherwise, there are a few sites that you can check. Here's a good one specifically about Blu-ray Region issues: http://bluray.liesinc.net/ Hope this helps!
nada	really nervous.	#77	[-]
Posts: 1 (12/05/08 00:29:04) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	hi kozo!well,i'm actually worried,because it's my first time purchasing dvd's on yesasia.just like the "normal" procedure,i gave out all my credit card infos.when they asked me to send a copy image of my credit card,i obliged and sent it.for my protection,i tinted the signature at the back of the card,for my protection,but i forgot to tint black the Credit Card Verification number! will i be in trouble with that stupid mistake?my mom's really mad at me coz it was her credit card though she gave me permission to use it,she sensed right away that i'm not sure about my purchase.she's worried and angry at me! need your answer,please.... thank you!
Webmaster Kozo		#78	[-]
Posts: 1329 (12/05/08 02:03:10) Public Enemy #1 Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hi Nada, Sorry to hear your mom is mad at you. As far as your transaction with YesAsia.com is concerned, you should have no issues and they should be fulfilling your order. The only problem that could occur by not blacking out your signature or Card Verification number is if someone intercepts your information on the Intenret and tries to use it for Credit Card fraud. I can't tell you if that will happen or not, but chances are usually "no." It's an uncertain world when it comes to these things. Sorry I can't provide a better answer than that, but nothing will happen because of YesAsia.com. If you have any other concerns, you can email me personally through the website.
nada	processing time?	#79	[-]
Posts: 2 (12/05/08 16:45:31) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	thank you for that quick reply,kozo.by the way,how long is the verification process for the card?24hrs?beacuse i ordered the item december 4,sent out the copy of the card dec.5,and i chose the express delivery.do you have the rough time estimated when will i receive my order? thanks a lot.
nada	ADDITIONAL QUESTION.	#80	[-]
Posts: 3 (12/07/08 15:35:19) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	hi.how can i send e-mails to yesasia?when i click contact us;i got the list of toll-free numbers.maybe i should click CEO?

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